Has a payment to BELL ONLINE LTD appeared on your bank/card statement?
If you're not sure what the payment was for, we provide web hosting, domains and streaming services.
If you believe that a payment was not authorised by you or you forgot to cancel your auto renewal then please contact us here before speaking to your bank, as we can investigate and refund accidental payments much more quickly.
There are currently no known issues related to media streaming services.
There are currently no known issues related to web hosting services.
The developer of the PayPal Billing gateway has now released an update to fix the issues we’ve had over the last few weeks and we are now able to automatically process PayPal payments again.
We are currently unable to take payments automatically via PayPal Billing Agreements. This is due to a recent update to our billing system, we use a third party module for PayPal Billing Agreements and are currently waiting for the module provider to release an update to fix the problem.
We expect this to be resolved in the next 1-2 weeks, however for this month, please complete your payment manually by going to the invoice and making your payment from there. You can still pay manually through PayPal and automatic payments will resume as soon as possible.
Thank you for your patience.