Bell Online Ltd


Has a payment to BELL ONLINE LTD appeared on your bank/card statement?

If you're not sure what the payment was for, we provide web hosting, domains and streaming services.

If you believe that a payment was not authorised by you or you forgot to cancel your auto renewal then please contact us here before speaking to your bank, as we can investigate and refund accidental payments much more quickly.


Need to get in touch? Please choose one of the following options:

Telephone: 01827 21 64 64 (9AM-6PM, Monday-Friday UK Time)

Service Status

There are currently no known issues related to media streaming services.

There are currently no known issues related to web hosting services.

Announcements

PayPal Automatic payments update

The developer of the PayPal Billing gateway has now released an update to fix the issues we’ve had over the last few weeks and we are now able to automatically process PayPal payments again.

PayPal Automatic Payments

We are currently unable to take payments automatically via PayPal Billing Agreements. This is due to a recent update to our billing system, we use a third party module for PayPal Billing Agreements and are currently waiting for the module provider to release an update to fix the problem.

We expect this to be resolved in the next 1-2 weeks, however for this month, please complete your payment manually by going to the invoice and making your payment from there. You can still pay manually through PayPal and automatic payments will resume as soon as possible.

Thank you for your patience.

Our privacy policy has been updated

You may be aware that data protection laws in the EU are changing and we have updated our privacy policy accordingly. We always have and will continue to respect your privacy. The updates apply to all customers regardless of location, not just EU citizens, as we believe that all customers deserve the highest level of data protection. Updates include more info about how we use your data, your rights under the new legislation and new wording to comply with GDPR.

https://secure.bellonline.co.uk/knowledgebase/94/Privacy-Policy-and-Cookies.html

We are aware that in the past, spammers have 'spoofed' email addresses from our domain to send out junk mail. We don't send any form of marketing or unsolicited emails, if you have received a spam email (selling goods, work from home, or any other scam) then we recommend that you delete it and don't respond.