Bell Online Ltd


Has a payment to BELL ONLINE LTD appeared on your bank/card statement?

If you're not sure what the payment was for, we provide web hosting, domains and streaming services.

If you believe that a payment was not authorised by you or you forgot to cancel your auto renewal then please contact us here before speaking to your bank, as we can investigate and refund accidental payments much more quickly.


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Service Status

There have been some status updates for media streaming in the last 24 hours.

[update] USA1-PN is back up

Thank you for your patience, USA1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

USA1-PN (SHOUTcast, Icecast) (66.45.246.178) UP at Feb
26 2021 09:34 AM (EU/Western) Was down for: 05hr 45min

[update] USA3-ADJ is back up

Thank you for your patience, USA3-ADJ is now back up and running.

USA3-ADJ (AutoDJ) (64.20.37.122) UP at Feb 26 2021 04:31
AM (EU/Western) Was down for: 45min

[update] USA2-PN is back up

Thank you for your patience, USA2-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

USA2-PN (SHOUTcast, Icecast) (66.45.246.202) UP at Feb
26 2021 04:31 AM (EU/Western) Was down for: 45min

[outage] USA1-PN has just gone down

This is an automatic notification.

Our monitoring system has detected that USA1-PN is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA1-PN (SHOUTcast, Icecast) (66.45.246.178) DOWN at
Feb 26 2021 03:49 AM (EU/Western) Err: ping: request timeout

[outage] USA3-ADJ has just gone down

This is an automatic notification.

Our monitoring system has detected that USA3-ADJ is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA3-ADJ (AutoDJ) (64.20.37.122) DOWN at Feb 26 2021
03:46 AM (EU/Western) Err: ping: request timeout

[outage] USA2-PN has just gone down

This is an automatic notification.

Our monitoring system has detected that USA2-PN is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA2-PN (SHOUTcast, Icecast) (66.45.246.202) DOWN at
Feb 26 2021 03:46 AM (EU/Western) Err: ping: request timeout

There are currently no known issues related to web hosting services.

Announcements

AutoDJ update: AAC Decoder added

We have added an AAC decoder to our AutoDJ system, this means that you can upload files in AAC format as well as MP3 and OGG.

Changes to Bank Transfers

We are currently in the process of changing our bank. If you pay by bank transfer then please use the new account details for future payments – we will email you with further information and it will also be included on your next invoice. If you have any questions then please feel free to contact us.

Cloudflare outage affecting services

A major outage at Cloudflare has caused intermittent outages on mixstream.net for some users, we expect service to be back to normal shortly.

Thank you for your patience.

We are aware that in the past, spammers have 'spoofed' email addresses from our domain to send out junk mail. We don't send any form of marketing or unsolicited emails, if you have received a spam email (selling goods, work from home, or any other scam) then we recommend that you delete it and don't respond.