Bell Online Ltd


Has a payment to BELL ONLINE LTD appeared on your bank/card statement?

If you're not sure what the payment was for, we provide web hosting, domains and streaming services.

If you believe that a payment was not authorised by you or you forgot to cancel your auto renewal then please contact us here before speaking to your bank, as we can investigate and refund accidental payments much more quickly.


Need to get in touch? Please choose one of the following options:

Telephone: 01827 21 64 64 (9AM-6PM, Monday-Friday UK Time)

Service Status

There are currently no known issues related to media streaming services.

There are currently no known issues related to web hosting services.

Announcements

Our privacy policy has been updated

You may be aware that data protection laws in the EU are changing and we have updated our privacy policy accordingly. We always have and will continue to respect your privacy. The updates apply to all customers regardless of location, not just EU citizens, as we believe that all customers deserve the highest level of data protection. Updates include more info about how we use your data, your rights under the new legislation and new wording to comply with GDPR.

https://secure.bellonline.co.uk/knowledgebase/94/Privacy-Policy-and-Cookies.html

Server maintenance

Due to unforseen circumstances, some servers were unable to be migrated to the new platform several weeks ago. We are completing the work starting from today.

If your server hasn’t already been migrated the you will find that it will be in the next 2 weeks at some point.

When the migration is taking place, there will be up to 60 minutes of downtime (usually less).

BUTT “Broadcast Using This Tool” Update – if you use BUTT and can’t connect then please read

If you are using BUTT to stream to your server then we recommend you update to the latest version as soon as possible. Outdated versions of BUTT (0.1.15 and lower) don’t work with the latest version of Shoutcast (2.5.5).

Please download the latest version 0.1.16 here:

https://secure.bellonline.co.uk/knowledgebase/74/BUTT-Broadcast-Using-This-Tool.html

 

We are aware that in the past, spammers have 'spoofed' email addresses from our domain to send out junk mail. We don't send any form of marketing or unsolicited emails, if you have received a spam email (selling goods, work from home, or any other scam) then we recommend that you delete it and don't respond.