Bell Online Ltd

Has a payment to BELL ONLINE LTD appeared on your bank/card statement?

If you're not sure what the payment was for, we provide web hosting, domains and streaming services.

If you believe that a payment was not authorised by you or you forgot to cancel your auto renewal then please contact us here before speaking to your bank, as we can investigate and refund accidental payments much more quickly.

Need to get in touch? Please choose one of the following options:

Pre-sales department

For sales queries or questions. Sales operate from 9AM-6PM, Monday-Friday (UK Time). Please allow up to 24 hours for a reply.

Customer support department

If you are experiencing issues with your server, require assistance or have any questions about your service (requires log in).

Customer billing department

For any questions about your invoices, payments or if you are unable to make your payment on time (requires log in).

Service Status

There are currently no known issues related to media streaming services.

There are currently no known issues related to web hosting services.

Announcements

AutoDJ update: AAC Decoder added

We have added an AAC decoder to our AutoDJ system, this means that you can upload files in AAC format as well as MP3 and OGG.

Posted on Monday, November 9th, 2020 at 4:15 PM

Changes to Bank Transfers

We are currently in the process of changing our bank. If you pay by bank transfer then please use the new account details for future payments – we will email you with further information and it will also be included on your next invoice. If you have any questions then please feel free to contact us.

Posted on Monday, September 21st, 2020 at 4:14 PM

Cloudflare outage affecting services

A major outage at Cloudflare has caused intermittent outages on mixstream.net for some users, we expect service to be back to normal shortly.

Thank you for your patience.

Posted on Friday, July 17th, 2020 at 10:47 PM

We are aware that in the past, spammers have 'spoofed' email addresses from our domain to send out junk mail. We don't send any form of marketing or unsolicited emails, if you have received a spam email (selling goods, work from home, or any other scam) then we recommend that you delete it and don't respond.